Thanks for visiting thesubboxshop.com. We will be closed from February 2nd thru February 20th for a company wide vacation. We will not be available to respond to emails or calls during this time. Returns and exchanges will be addressed when we return......... please do not ship returns during this time since we won't be here to receive them. If you need us for any reason, please be patient and we will be back on the 20th of February to help. If you made an order it HAS shipped. Thanks for your patience. Thanks, S